NHS App receives a very healthy 216% increase in app downloads

  • Advertising Design
  • Digital Marketing
  • Market Research
  • Marketing Strategy
  • Paid Social Media
  • PPC
  • PR
  • Video & Photography
  • +4,331%
    web traffic
  • +305K
    impressions
  • +220%
    iOS users
  • +207%
    Android users
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Project overview

A really 'HANDi' high profile NHS App

NHS Devon were in need of a high profile online awareness campaign for their Paediatric Child Symptom Checker App, called HANDi App, to demonstrate its benefits and reduce pressure in Emergency Departments.

Video and media

Letting the real audience do the talking

What better way to demonstrate how impactful the NHS HANDi App really is than to hear it from the very people using it? By filming a handful of engaging users from a wide demographic, it was clear to see that our concept of 'See how easy it is to use' was realised.

"We wanted a campaign that used real stories from local parents to highlight the worries they face when their child is unwell and how the HANDi App has helped them. White Space quickly grasped the brief, and produced a range of emotive and professional materials that captured the essence of the app. Their creativity and ability to work to tight deadlines while not compromising quality has been wonderful."
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Campaign messaging

A positive key message was the clear winner to highlight the App benefits from the get go

Identifying the key target groups for the HANDi App determined the surrounding work required, and established the tone of voice and messaging needed for each. We ensured to create messaging that resonated with anyone who cares for a child, such as parents, carers, and childminders.

Digital marketing

Digital marketing was on hand at the heart of the campaign

Running for three months, we created and managed a comprehensive digital marketing plan that spanned across Facebook, X, Instagram and the Google Display Network, using the motion and static assets we had created.

The motion social assets utilised five of the case-study videos that we had created, alongside seven static social media asset types using quotes and images taken from the individual case-study films.

Social Media Advertising

Static social media marketing examples that were used across Facebook, Instagram, X and the Google Display Network

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Campaign results

Within the first month alone, there was an increase of over 75% in App downloads. Early indications point to this number continuing to increase across iOS and Android platforms.

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